Where has Richard worked?

Where has Richard worked?

    • Owned copy development for blogs, web pages, and email campaigns supporting Grove Co., sub-brands, and third-party partners.

    • Produced 40+ blog articles and 20+ content pages, with key pages generating up to 3x higher conversion rates.

    • Edited and optimized externally contributed articles (SMEs, executives, medical professionals) for clarity, accuracy, and branding.

    • Collaborated cross-functionally to ensure creative assets maintained consistency across integrated marketing initiatives.

    • Crafted strategic copy for local businesses, county organizations, and government agencies across paid media advertising, OOH, and social media.

    • Partnered with creative and account stakeholders to ensure messaging aligned with client needs.

    • Created copy for various clients, including: WB Liquor, San Antonio International Airport, VIA Metropolitan Transit, greaterSATX, etc.

    • Optimized treatment and injury webpages in WordPress, driving year-over-year performance, including 185K users, 215K sessions, a 57% engagement rate, and 1,200 patient conversions.

    • Developed and executed B2C email newsletter strategy, achieving an 81.43% booking conversion rate in 2023, with YoY improvements in CTR (+17.7%) and CTA clicks (+14.1%).

    • Created structured SEO content briefs outlining keyword targets (primary + secondary), search intent, header hierarchy, internal linking strategy, and conversion goals.

    • Initiated and supported an accessibility-focused UI project by identifying link color-contrast failures and improving link visibility for users with color blindness.

    • Created content in partnership with marketing, business development, and clinical stakeholders to align strategies with communication and organizational goals.

    • Drafting a variety of written content including but not limited to social media content and content calendars, blog copy, email copy and headlines, web copy.

    • Partnering with creative on visual elements for social posts.

    • Social media community management, and scheduling and posting content.

    • Reporting and analytics for social, email, blog/web.

    • Publishing content through CMS, and other duties as assigned.

    • Responsible for the weekly creation of client blog content.

    • Content written with SEO, branding, and technical information in mind.

    • Collaborated with account coordinators and supervisors to implement feedback or critiques, and revise to enhance content and improve copywriting skills.

    • Created weekly social media content for the San Antonio Current’s social media channels.

    • Worked directly under the Social Media Manager and collaborated frequently with other interns and staff members on new pitches and campaigns.

    • Participated in on-site content coverage for the 2022 City of San Antonio Fiesta Medal reveal and the 2022 Lucha Libre Nacho Throwdown.